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If you're having trouble, then simply fill in the following contact form and we'll get back to you as soon as we possibly can.
The email is manned by a real human being so if you send an email in the middle of the night, you're not going to get an instant reply - but rest assured, as soon as we see your email, we'll reply to it as soon as possible. Please remember to include a short description of the problem you're having and your username. If you don't include your username, all we can do is reply asking you for your username before we can help you!